Shipping Policy

Free Nationwide Delivery*

*Certain products and regions may be excluded from this offer. Please read the terms and conditions below, or add your items to cart and checkout to see if delivery fees apply.

Shipping Policy

We offer free 2-4 business days (on in stock items) shipping for most products carried by the Futurestore on our site. Shipping time does not include order processing time, which usually takes up to 1 business day.

Areas of exclusion include remote locations that are otherwise inaccessible or difficult to access with commercial vehicles. If your delivery area falls within these areas of exclusion, we will arrange the nearest accessible meet-up or drop-off point for you to collect your products.

We have the following shipping options available in Brunei Darussalam:


Local Courier

Delivery within 2-4 business days via Local Couriers.

Please contact us for express or urgent orders that require a faster delivery time.

Certain products may take longer to ship due to backlogged shipping orders, lack of delivery drivers or back-ordered stock.

We will inform you in the event that your order may face shipment or delivery delays.

Shipping Partners

We use a combination of our own logistics personnel and our logistics partners.

For more information feel free to contact us.

Store Pickup

We offer in store pickup at both of our fulfillment center locations:

Futurestore (Airport Mall)

The Airport Mall, Unit 2, Level 2, Simpang 13-25, Kampong Jaya Setia, BB2713 Bandar Seri Begawan, Brunei

Futurestore (Menglait)

Ground Floor, Muhibbah Complex II, Jalan Gadong, Menglait, Unit 21-22, BE3919 Bandar Seri Begawan, Brunei

In store pickup orders are generally ready for collection between 24-48 hours, and are available by appointment only.

Walk in collections without an appointment are not accepted.

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